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DELIVERY INFO

All our delivery partners, AnPost, DX, DPD, FeDex, Fastway and Postal Store are on hand to supply an efficient and fast delivery service throughout Ireland and a two day service to the UK.

Your order will be fully tracked and therefore you have no need to worry about it being lost or delivered to the wrong address.

If you don't receive your order within the time given just get in touch and we will track it for you.

Please do not contact us until 5pm of the evening following your dispatch date as we must give the couriers enough time to do their job.

Occasionally delays with delivery may occur for various reasons beyond our control.

Delivery Times.

On Orders placed before 12pm. Weekdays Monday to Friday.

Orders placed on Saturday & Sundays will be dispatched on Monday, excluding Bank Holidays.

  • Ireland & Northern Ireland. 2 - 3 Day Service
  • UK. 3 - 5 Day Service

Some locations in the Scottish Highlands may take slightly longer.

ROI & UK Islands will incur additional charges.

Rest of the world - Please get in touch.

Please fill out the form below and we will get in touch.

Failed Delivery Attempts 

If the carriers website shows that they have attempted to deliver your parcel and for whatever reason they could not, you will need to re-arrange the delivery yourself.

If they make up to 3 attempts and fail to deliver the parcel it will be returned to us. Allow 7 days 

  • We will only then credit you for the item and not for the original carriage cost to us.
  • We may also charge a 15% handling charge on certain items, including items with a Free Carriage option.

Got it! Here's the revised Terms and Conditions including a clause about handling charges applicable on all returns:

Terms and Conditions of Order Acceptance

By accepting delivery of the goods from our appointed courier, the Buyer acknowledges and agrees to the following terms:

  1. Acceptance of Goods

    • The Buyer (or their authorized representative) is responsible for inspecting the goods at the time of delivery.

    • Once the Buyer accepts and signs for the order, it is deemed that the goods were received in satisfactory condition.

  2. Transfer of Responsibility

    • Upon acceptance of the order from the courier, all risk and responsibility for the goods, including damage, loss, or misuse, is transferred to the Buyer.

    • The Seller will not be liable for any damage that occurs after the goods have been handed over to the courier and accepted by the Buyer.

  3. Returns and Refunds

    • The Seller does not accept returns or offer refunds for any damage reported after the order has been collected from the courier.

    • If a return is authorized at the Seller's discretion (e.g., in the case of incorrect items or special agreements), a handling charge will apply to all returns.

    • The Buyer is responsible for all return shipping costs unless otherwise agreed in writing.

  4. Courier as Third-Party

    • The courier is a third-party delivery service and not an agent of the Seller.

    • Any issues arising from delivery delays, misplacement, or damage while in the courier’s care should be addressed directly with the courier service.

  5. No Liability After Delivery

    • The Seller disclaims any liability for damage, theft, or deterioration of the product after it has been delivered and accepted by the Buyer.

  6. Acknowledgement

    • By signing for and accepting the goods from the courier, the Buyer confirms that they have read, understood, and agreed to these terms.