At AutoFastFit we always have room for new talent.
The European Aftermarket sector is growing and 5 of Europe's Top Companies are in the Automotive Aftermarket sector.
This in turn is helping our business to grow and we need your help to do it.
We have several vacancies to fill.
We have currently 3 Open Vacancies
#1 Service Advisor
Job Title: Automotive Workshop Service Advisor
AutoFastFit is a reputable automotive service center committed to providing high-quality vehicle maintenance and repair services. We take pride in our dedication to customer satisfaction and are currently seeking a motivated and experienced Automotive Workshop Advisor to join our team.
The Automotive Workshop Advisor serves as a vital link between customers and the automotive service team. The primary responsibility is to ensure a seamless customer service experience by effectively communicating and coordinating vehicle maintenance and repair services. This role requires a strong blend of automotive knowledge, customer service skills, and organizational abilities.
- Greet customers and consult with them to understand their vehicle maintenance or repair requirements.
- Provide accurate cost estimates for services based on the customer's concerns and the technician's evaluation.
- Schedule service appointments and ensure the efficient allocation of work to the service team.
- Act as a liaison between customers and the service technicians, providing clear and detailed information about the required work on vehicles.
- Keep customers informed about the progress of service or repair work, including any additional services needed or changes in the timeline.
- Address customer inquiries, issues, and complaints in a professional and timely manner.
- Collaborate with the parts department to ensure the availability of necessary components for vehicle repairs.
- Utilize computer systems or software to maintain service records and manage appointments.
- Uphold a clean and organized service area, promoting a professional and welcoming environment for customers.
- Previous experience in an automotive service advisory role or a related position within the automotive industry.
- Solid understanding of vehicle systems, maintenance, and repair processes.
- Excellent customer service and communication skills.
- Proficiency in using automotive service software or management systems.
- Strong organizational skills with the ability to multitask in a fast-paced environment.
- Ability to work collaboratively with a team and coordinate effectively between customers and technicians.
- Problem-solving abilities and a proactive approach to addressing customer concerns.
- High school diploma or equivalent. Additional training or certifications in automotive service advisory roles are advantageous.
- Competitive salary
- Health insurance
- Retirement plan
- Training and professional development opportunities
- Employee discounts on services or products
Join our team and play a key role in delivering exceptional service to our valued customers. If you have the necessary experience and a passion for automotive services and customer satisfaction, we encourage you to apply.
To apply, please submit your resume and a cover letter that highlights your relevant experience and skills.
AutoFastFit is an equal opportunity employer and values diversity in the workplace.
Contact Email: firstname.lastname@example.org
Contact Phone: 087 2592183 Stephen
Job Type: Full-time
Salary: €29,120.00-€48,939.00 per year
8 hour shift
Supplemental pay types:
Please provide details of your passed work experience.
Automotive Parts: 2 years (required)
Similar Role: 3 years (preferred)
Work Location: In person
#2 Parts Advisor